Notice: Currently, we can not deliver to the US and Australia because both countries don't accept Japan Post Package from Japan due to COVID-19. However, we can deliver to Hong Kong, Singapore, Canada, UK, new Zealand, France as usual. *fill in the form of registration in English.
● Shipping ----- International e-packet (Japan Post) ● Time ----- Delivery in 7 to 12 business days ● Cost ----- Free Shipping ● Delivery may takes longer depending on the oversea delivery service, customs clearance procedures, local post office conditions, or the effects of a disaster. ● Japan Post is our courier for all shipments. You will received an e-mail containing your Tracking Number once your package has been shipped from our Japanese distribution department. ● Orders received for weekends and holidays will be shipped the next business day.
Up to $20
*before tax and additional charges
● To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If so please be sure to email the reason for the return in advance. If 30 days have gone by since you received, unfortunately we can't offer you a refund or exchange. ● If the item when you opened the package was defective, please email the photo of the defective item in advance for confirmation before return. ● You are responsible for all shipping costs for returned item at your personal circumstance.
Refunds (if applicable)
● Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. ● If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. There is often some processing time before a refund is posted.