PAYMENT

Paypal is only acceptable.

SHIPPING & DELIVERY

Expedited
(International ePacket)

Notice: Currently, we can not deliver to the US and Australia due to covid-19.
However, we can deliver to Hong Kong and Singapore as usual.
(registration is in English only)

We ship all items by international e-packet delivery. If you want to know the tracking number, please email us. However, Australia and Canada cannot be tracked after leaving Japan.
Average delivery time is 10 to 14 days but, varies depending on the delivery service, customs clearance, and local post-office conditions.
Orders received by 12:00 noon (JST) on business day will be shipped that day.
Orders received for weekends and holidays will be shipped the next business day.

Merchandise Total*
Up to $20 Free
$20.01—50.00 Free
$50.01—100.00 Free
Over $100.00 Free
*before tax and additional charges

RETURNING MERCHANDISE BY MAIL

(Only unopened item(s) in new condition can be returned.) On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. If your item(s) you opened was defective, please email the photo of the defective item(s) in advance for confirmation before returning.

RETURNING SHIPPING CHARGE

Returning shipping charge is paid by the customers. A refund fee will be charged for refunds. Please contact the credit company directly if you want to know the expected refund date.

We appreciate your understanding that you need to have 10 to 14 days to get expense or item again.